Police trial AI chatbot for non-emergency calls

Police trial AI chatbot for non-emergency calls

Two police forces in the South are embarking on a trial of an innovative AI chatbot named 'Bobbi.' Designed to streamline public inquiries and ease pressure on human staff, the artificial intelligence system is programmed to answer frequently asked, non-emergency...

Police force to trial AI ‘agents’ on 101 service

Police force to trial AI ‘agents’ on 101 service

In a bid to significantly reduce lengthy wait times for callers, Staffordshire Police will commence trials of artificial intelligence-powered call-handling agents for its non-emergency 101 service. A police force is poised to become the third in the nation to launch a...